The City of Boulder

DocuPet is the official pet licensing partner for The City of Boulder

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Why Docupet

Why License?

With DocuPet, your pet’s license is much more than just a tag. It’s their ticket home, their customized (and cute!) emblem, and a link to their personal digital record. It’s also your way of doing good - not just for your pet, but for the pets in need in your community.

Dog licenses are mandatory in The City of Boulder. In fact, licenses are mandatory in nearly every community across North America. Why? Because licenses help keep pets and the communities they live in safe.

Since licensing your dog is a requirement, our goal is to make this process quick, simple, and valuable. Check out the ways you can license your pet below and feel good knowing that licensing revenue funds important initiatives helping to improve your community. To further support these efforts, DocuPet will always donate 20% of designer tag and product sales to our local Safe&Happy Fund partner in Boulder, the Humane Society of Boulder Valley.

How to License

  • Online
  • In-person
  • Mail
  • Phone

The fastest and easiest way to license or renew is right here. You’ll create a profile for your pet, upload photos, process your license registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card and your package will be shipped out next business day. Each year, you just need to log in to your existing account and renew - it’s super easy!

License Now

In person licensing is available at the following location(s) however it’s important to know you will still receive your tag in the mail:

Humane Society of Boulder Valley: 2323 55th Street

Boulder Police Department: 1805 33rd Street

Don’t forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.

If you wish, you can download the below form and complete it prior to arriving.

Download Registration Form

If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!

Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the check should be made out to, where it should be mailed, and any required supporting documentation.

Download Registration Form

If you’re having trouble licensing online and need to get your registration processed in a hurry, you can give our customer care team a call and they may be able to process your pet license over the phone. Note that we can only accept credit cards and Visa/Mastercard debit as payment.

License Fees

Pet licenses are required for all dogs living in the City of Boulder. They must be renewed every year prior to December 31st. You will receive reminders from us about upcoming license expirations via mail, phone, and email.

Dog Licenses Fee
Non-Spayed/Neutered $30.00
Spayed/Neutered $15.00
Dog Licenses
Non-Spayed/Neutered $30.00
Spayed/Neutered $15.00

A replacement City of Boulder tag is available for a $2.00 fee or at no additional charge when you license your pet.

A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at time of purchase.

A spay/neuter certificate is required to qualify for the discounted rate.

Failure to present a valid license may result in a summons being issued.

DocuPet Benefits

Found a lost pet?

If the pet is wearing a DocuPet tag, visit our site or their unique web address on the back of the tag, enter the code found on the pet's tag, and gain access to the contact information that pet’s owner has chosen to provide. You may also call our 24/7 dispatch staff at 1-877-239-6072

Is your pet lost?

Don't panic! We're here to help! Log in to your profile and report your pet lost by clicking on their name and then using the "Report Lost" button. Our dedicated staff is immediately alerted and an email will go out with your pet's information to registered members in your community. Log in Now

Account not yet activated? Call us at 1-877-239-6072

What is HomeSafe™?

The HomeSafe™ Lost Pet Service features an online tool that ties your pet's unique tag code to their online profile. This means that if anyone finds your pet, they can easily report them found through our site, and immediately get access to the contact information you have chosen to provide.

Our Found Pet report makes it easy for people to help your pet get home safe. We also have a dedicated dispatch staff that works around the clock, answering phone calls and working with members of the community to help get lost pets home safe.

Frequently Asked Questions

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PROGRAM AND PARTNERSHIP

You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact The City of Boulder directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.

HELP DESK

Visit our Help Desk for more information: https://docupetinc.zendesk.com/hc/en-us

LICENSING OPTIONS, DATES, AND LOCATIONS

You can license your pet online, or in person.

If this is your first time licensing a pet in Boulder, click here to learn more.

If you already have an account with us or have ever licensed a pet with your city click here to learn more.

Licenses are required to be renewed prior to the expiration date each year.

Licenses are available for renewal each year on November 1st. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.

No refunds are provided on licenses purchased regardless of circumstances.

All licenses expire each year on December 31st. If you renew prior to the upcoming expiration date, your pet's new license will still start on Janaury 1st.

If you wish to license from the comfort of home, you can do so online here. If your pet has a valid rabies certificate that has been verified in DocuPet, you can renew your dog’s license over the phone by calling 1-877-239-6072 between 7:00 AM and 6:00 PM CST.

If you wish to license in person, learn about your options here.

FEES AND FINES

No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.

Visit this page for licensing options and fees: Licensing Fees

There are no senior rates to license your pet.

If your community requires proof of spay/neuter for your pet in order to receive a discounted licensing rate, you will need to upload the appropriate documentation stating that your pet has been spayed/neutered to your online account. Once the documentation has been approved by The City of Boulder, you will be eligible to receive the new discounted rate. Otherwise, you can visit The City of Boulder in person at 1805 33rd St Boulder CO 80301 and show proof of spay/neuter there.

The City of Boulder does not offer any special rates for veterans. Please get in touch with The City of Boulder directly to discuss.

ACCOUNT UPDATES

If you are moving, please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving, you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

Visit this page for information on licensing ordinances/bylaws: City of Boulder Code

We're sorry for your loss. You can update a pet's profile via your online account or we can take care of it for you if you call 1-877-239-6072 or email info@docupet.com. Our customer service line is answered from 7:00AM to 6:00PM MST, Monday through Friday.

CITY INFORMATION AND CITY ORDINANCES

The following species are required to be licensed: Dogs

Please get in touch with The City of Boulder.

DOCUMENT SUBMISSION

Documentation uploaded via the online system is typically reviewed within two to three business days.

A rabies proof is required to prove that your pet has been vaccinated against rabies. A rabies proof identifying your pet as spayed/neutered or a spay/neuter proof may be accepted as documentation of sterilization.

If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:

  • The document provided is the right type of proof required.
  • Pet and pet owner account data matches your own.
  • The document is clear and legible.

To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Documentation is also required to verify that a pet has been spayed or neutered and must be provided in order to receive the discounted rate. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.

VOICE AND SIGHT

To purchase a Voice and Sight tag online visit this link.  All residents of Boulder must possess a valid dog license in order to apply for a Voice and Sight tag (this means your dog's rabies certificate must have also been approved through the review process). You will need your dog's Pet Id Code to complete the Voice and Sight registration process. This code can be found on the online confirmation page, your receipt, and in your pet's online profile. You can also call us for it!

If you are not a resident of the City of Boulder and wish to purchase a Voice and Sight tag, you are not required to purchase a City of Boulder dog license. You must however provide proof that your dog’s rabies vaccine is current in order to be issued a Voice and SIght tag.

For more information about the Boulder Voice and Sight program click here.

You can also call 303-441-3440.

 

 

If you receive the following message when attempting to complete your Voice and Sight registration "Found multiple results for the person associated with that rabies license number", it is likely due to a duplicate account. Call or email us to assist you in resolving this issue. 

If you are not a resident of the City of Boulder and wish to purchase a Voice and Sight tag, you are not required to purchase a City of Boulder dog license. You must, however, provide proof that your dog’s rabies vaccine is current in order to be issued a Voice and Sight tag.

If this is the first time you have applied for a Voice and Sight tag please note you will be required to complete mandatory training. Learn more here.

Voice and Sight tags are not included with the purchase of your City of Boulder dog license. You must obtain an additional Voice and Sight tag and complete the mandatory training program to gain Voice and Sight privileges. Note that all residents of Boulder must possess a valid dog license in order to apply for a Voice and Sight tag.

Your dog's Pet Identification Code can be found on the online confirmation page, on your receipt, and in your pet's online profile. You can also call us for it!

Once you have purchased your dog license, please wait at least two business days to purchase a Voice and Sight tag to allow time for your rabies documentation to be reviewed and approved. If you wish to purchase and receive your Voice and Sight tag immediately after purchasing your City dog license, please visit the City of Boulder Police Department to purchase both tags in person.

To purchase a Voice and Sight tag online click here. Voice and Sight tags are not currently available via boulder.docupet.com. Note that you will need your dog's Pet Identification Code. You can find this number on the online confirmation page, on your receipt, and in your pet's online profile. You can also call us for it!

If this is the first time you have applied for a Voice and Sight tag please note you will be required to complete mandatory training. Learn more here.

No. All City of Boulder residents must obtain an annual dog license for all dogs living in their household. Voice and Sight tags are optional but must be purchased if you wish to be able to walk your dog off leash at Open Space and Mountain Park locations. 

Learn more here.